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Facebook Lead Ads - Not Capturing Data

Question asked by Tara D'Acci on Jun 5, 2019
Latest reply on Jun 6, 2019 by Tara D'Acci

Hey friends. I am using the Facebook Lead Ads launchpoint service for the first time and it's not capturing new leads. We had 117 people fill out the form on Facebook since yesterday and I don't see any of these leads in my smart list, trigger or batch campaigns. I followed the instructions here and here.  I also read through this discussion but it doesn't seem like they found a clear resolution. Does anyone else in the group have experience with this and is yours working?