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Deliverability question / gmail interpretation of from email

Question asked by Denise Greenberg on Jun 3, 2019
Latest reply on Jun 6, 2019 by Sanford Whiteman

When our emails arrive in my client's company gmail email accounts, the company "from email address" that we set in Marketo is ignored and instead gmail displays this:

 

 

Is the part underlined in red specific to our company? Or does it just mean the real sender is Marketo - or a particular shared Marketo IP? I'm asking because I've seen that same email address reported as spam in bounce/email suspend causes. We're wondering if we should look into getting a dedicated IP address to lessen instances of being interpreted as spam. In other words, if a filter decides that potomac1050.mktomail.com is a spammer is that a response to my client's company or to a Marketo shared IP address?

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