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Email Soft Bounce: Re-Attempted Delivery Protocol

Question asked by Matt Underwood on May 20, 2019
Latest reply on May 21, 2019 by Sanford Whiteman

I recently created an email bounce management program and I want to make sure the soft bounce emails are being categorized the right way. In order to set the program up, I need to know what the Marketo soft bounce email re-attempted delivery protocol is.

 

Essentially, I want to know how many times a soft bounced email attempts redelivery, and over what time frame this occurs. 

 

I've seen a few different answers for this question, but have been unable to find anything in the official Marketo Docs.

 

Any help is much appreciated! Thanks in advance.

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