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Email Link Performance Report is not congruent with Viewing Qualified People

Question asked by Nate Deacon on May 9, 2019
Latest reply on May 9, 2019 by Jessica Meyers (Perficient Digital)

My email link performance report is telling me that I had 30 people click (see image below) on the "mailto:parker@ali-inc" link in the past 12 months. When I build my Smart List so I can see who specifically clicked on the link, and then click View Qualified People, no names/contacts show up. Am I doing something wrong? Can someone explain this for me?