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Change Data Value - Special Characters

Question asked by Eitan Rapps on May 2, 2019
Latest reply on May 2, 2019 by Sanford Whiteman

We have implemented LinkedIn Lead Gen forms, which is working just fine, except for one issue. Since the LinkedIn form is auto-filled, any leads whose LinkedIn profiles are not in English automatically have their countries entered into our database in their local language. We built a Smart Campaign to change the country to the correct one from our standardized list, but Marketo does not seem to be able to recognize special characters that seem to spell the same word.

 

For example, our Smart Campaign is supposed to change México to Mexico, but it does not.

 

Is there a better way to do this, or does Marketo consider é to be the same as e, and we need to make the manual update each time?

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