AnsweredAssumed Answered

"Cannot Load Email" Error after editing template

Question asked by Greg Lang on Apr 29, 2019
Latest reply on Apr 29, 2019 by Grace Brebner

Hi all,


After our developer edited our email template, all of the emails using that template are now giving me the "Cannot Load Email" error. When I preview the draft, it's as if I'm looking at all of the modules with sample text and images instead of seeing the email that was previously designed. In my experience, changes to modules didn't break the email. Does anyone know what might be happening here and if there's a fix?