AnsweredAssumed Answered

Trigger campaign set up?

Question asked by Jennifer Lydstone on Apr 30, 2019
Latest reply on Apr 30, 2019 by Bryan Epstein

Can someone help me out? We have a general form for events, so when creating our registration campaign for each event, this is how I have set it up. I have played around with different scenarios with no luck. Seems redundant, however it seems to be a 50/50 shot as to whether people actually go through the flow steps. They become part of the program, however they never end up going through the flow steps. Support has said its a system timing issue which shouldn't happen often, however it is happening every time. I feel like I am always running back-fill campaigns! Do others experience this and if so, how do you solve this problem? I should also mention, we have a small database and not many trigger campaigns running. Thanks in advance!