AnsweredAssumed Answered

Using tokens for downloading .pdfs or .jpgs is not working.

Question asked by David Beasley on Apr 15, 2019
Latest reply on Apr 15, 2019 by Sanford Whiteman

Hi Everyone,


I have an email where i want the user to click to download a personalized .pdf or jpg. The specific file they download depends on their email address.


So I use a token for the download link called {{my.CMOcert}}


The velocity script assigns the value of the image url (except for the http:// part of course) to the token CMOcert based on email address.


So then in my HTML, I say "Get your personalized certificate <a href="http://{{my.CMOcert}}">here</a>


So when I set up the email in a campaign and run it using my own email address, I clicked the link and nothing happens. What am I doing wrong, or perhaps tokens do not work with URLs?


This should work right? If someone can help, please do!


Big Dave