I am an active user in my Marketo instance, but I am not appearing in database. Please find the screen shot below:
What could be the reason for the same? How can I check my activities?
Hi Abhishek Chandra ,
Being an active user in Marketo would not necessarily mean that your lead is created in Marketo. For example I could be some one who has a user login access to Marketo, but if a "Lead/Person" is not created (in Marketo) by my name,email or contact details, it will not appear in the database. However if you want to check your activity as a Marketo user/ admin user, you can check it in the audit trail or admin audit trail in the Marketo admin section - highlighted in the below snapshots.
Hope this helps!
Do you have a connected CRM and are you a lead or a contact in that system?
You have asked an apt question, thats the area which I overlooked. I tried to figure out within Marketo and could not fine the solution but after I saw your question it striked that CRM is the area where is the root cause. Thank you.
Thank you for looking into it and sharing the insights. It is very helpful indeed.
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