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How to Handle Full Name Duplicates

Question asked by Suhail EK on Apr 11, 2019
Latest reply on Apr 11, 2019 by Carrie Chandler

In Marketo Database, I found there are many records which have different email addresses with same Full Name. we found that all these records are belongs to the same person. For example, we have a person with an email address 'abc@compA.com' , then the person moved to a different company and entered into our database with new email address "abc@compB.com' with same full name.

we are sure that these records are duplicate records, but not sure how to handle duplicate records based on full name.

 

Is there any insight to manage duplicates based on full name?

 

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