AnsweredAssumed Answered

Marketo Sever issues

Question asked by Chris Hockaday on Apr 9, 2019
Latest reply on Apr 9, 2019 by Chris Wilcox

Hi,

 

We have been using the Marketo Platform for the last couple of months and have multiple licences across our business. On my licenced use of Marketo, I have encountered systemic/chronic issues developing emails due to consistent server connection issues This has had two impacts:

 

1) Email development - Often when i make content changes to a module, and click on save the email will not autosave corrrectly requiring me to refresh the page and lose my amends.

2) Preview mode - This mode is unable to load the email and will bring up a 'email draft not found' message or an sever connection lost - as in the attached image.

 

What is the best solution to deal with this server issue?

 

Thanks

 

Chris Hockaday Marketo issue 2.JPG

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