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Recommendations for Content AI Categories

Question asked by Ruth Baucom on Apr 5, 2019
Latest reply on Jul 25, 2019 by David Myers

We are looking at creating Categories in Content AI (Predictive Content). I know every business is different, but does anyone have good recommendations for categories? Do you have any feedback on a good strategy for selecting categories? For example, is it better to stick to content types like Blog and Video or to create categories like B2B/B2C, [description] Industry, or [description] product.


From what I understand, you cannot say that a content piece is part of Category A AND Category B (only part of Category A OR Category B), so I'm thinking it's best to keep this simple.