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template variables in email signature versioning?

Question asked by Earl Jackson on Mar 27, 2019
Latest reply on Mar 28, 2019 by Sanford Whiteman

Hi all.  Thanks in advance for any help.

 

We're creating a link like so in our Unsubscribe HTML Email Setting

 

 

<a href=https://customer.com/manage?id={{Lead.SyncID}}>

 

This normally works well.  However, sometimes, we're seeing emails go out without substituted ids.  Rather, they look like so:

 

<a href=https://customer.com/manage?id={{Lead.vSyncID_1553704896}}>

 

Can anyone help me figure out what is going on, and how I fix this?

 

Thanks!

 

Message was edited by: Earl Jackson trying to clean up the display

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