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Design Studio Error when trying to edit landing page

Question asked by John Miraglia on Mar 25, 2019

Hello,

 

We have a user that is experiencing and error message anytime they click on a landing page to edit. There is a delay then an error message pops up. The error occurs every time there is an attempt to view/edit any landing page or invite, anything that prompts Marketo to open a new tab essentially. We have ruled out connectivity and permissions.  We think it is related to a proxy setting but not 100% sure. We have reached out to Marketo Support but they are not able to give us a resolution.

 

User is on a Mac, and we have tested on multiple browsers. 

 

Error message:

This site cant be reached

marketodesigner.com took too long to respond.

Try:

1. checking the connection

2. checking the proxy and the firewall

 

ERR_Connection_Times-out

 

Any help would be appreciated.

 

Best,

John

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