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Mapping Salesforce Fields to Marketo

Question asked by Monica Koran on Mar 21, 2019
Latest reply on Mar 21, 2019 by Gunjan Batra

Good morning-

 

I have a Salesforce instance that is already connected to Marketo.  We have new fields that we have created in Salesforce and I was under the impression that if the SF admin grants me visibility to these fields that they would automatically be created in Marketo and mapped. 

 

1. I see the new fields in Marketo, but the data is not syncing - Anyone know why?  Do I have to submit a support ticket to map these fields? (seems silly to have to do that for every new field that is created as your business grows)

2. I see in the Field Management section of my  Marketo instance that there are quite a few 100+ fields in the "unmapped" folder - is this what is causing the issue?

 

Thanks for any guidance!

 

Monica

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