AnsweredAssumed Answered

Gmail Spam Issues

Question asked by alec haase on Mar 13, 2019
Latest reply on Mar 13, 2019 by Jay Jiang

Hello All,


Our team executed a remailer campaign on 2/18 to site registrants from 9-12 months ago. Immediately upon executing the campaign, we began to experience massive declines in open rates for 4/10 of our campaigns live (everything is triggered on site registration) - going from 55%+ open rates to a mere 2-3%.


Has anyone had any experience with resolving this? Any new campaign we launch goes right into Gmail spam - no older trigger campaigns and no other email clients are impacted.