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Question for campaign flow

Question asked by Henri Froelich on Mar 7, 2019
Latest reply on Mar 8, 2019 by Sanford Whiteman

We created a marketo form that lives on our website which requests email and country only.

When clicking form submit; This “flow” occurs:

  • 1-Triggers Email 1 [of 3] is sent immediately
  • 2-Adds user to a list
  • 3-Adds user to an engagement program stream whose cadence sends another 2 product emails weekly


  • How can I make sure these particular leads do not receive any other emails from the Marketo CRM?
  • After completing the reception of the series of 3 emails, how can remove these leads from Marketo?[Unless they were already Opted-in through another lead generation campaign in which case the leads should stay in Marketo?