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Event/Check-in App : Members not sycing - list issue?

Question asked by Charlotte Kennett on Mar 6, 2019
Latest reply on Mar 18, 2019 by Charlotte Kennett



I am looking to use the event check-in app for an event next week – however upon syncing I don’t seem to have all of the contacts appear in my available list.


My program currently has 112 members, however only 28 appear on the app


We did create a series of lists to help with automation flow ahead of the event, and noticed that this excluded members of some of the lists.


Or is this linked with their current statuses? We have registered/confirmed - and only the ones marked as "registered" appear


Is there anything I can do?


Thanks a lot in advance,