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When I add a New Campaign folder it doesn't appear in the navigation menu on the left

Question asked by Gretchen Benadia on Mar 5, 2019

I have tried adding a new campaign folder by selecting new>New Campaign Folder and entering the folder name and the new folder creates, but doesn't appear in the navigation menu on the left.  If I create the folder by right clicking marketing activities on the left and selecting new campaign folder from there, it does appear. Is there a setting that is preventing the first method from working?

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