AnsweredAssumed Answered

Bizible FT & LC problem

Question asked by Jay Jiang on Mar 3, 2019
Latest reply on Apr 2, 2019 by Jay Jiang

Hoping there are some active Bizible users here. We're deploying Bizible and still going through onboarding and I'm wondering what people have done about the following issue:


> Lead was created before bizible is deployed.

> Lead has a touchpoint (regardless online or offline)

> Lead has FT & LC attributed to that touchpoint because it's the first time Bizible has seen any info about the lead.


Obviously this is inaccurate. What have Bizible users done about the above scenario? because we're already seeing examples in our Opportunity by ID reports. In 'full path' reporting, it's incorrectly attributing 44.5% of the revenue to the wrong channel/s