AnsweredAssumed Answered

E-Mail Header is not displayed completely

Question asked by Christina Eurich on Feb 26, 2019
Latest reply on Feb 26, 2019 by Grace Brebner

Hey everybody!

We're using the email template "Get Started" and I uploaded a header image with the size 1071x370 px.

I sent a sample to my Outlook account and the header looks the way it should:

header-1.JPG

 

But when I send a sample to the Outlook account of my colleague, it looks this way:

header-2.JPG

 

So there is a part missing on the right and left border.

Does anybody have an idea why this is happening and how I could solve this problem?

 

Best wishes

Christina

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