AnsweredAssumed Answered

Multi Picklist Field in Marketo Form

Question asked by Sathish Kumar on Feb 22, 2019
Latest reply on Apr 2, 2019 by Sanford Whiteman

Hi Guys,

 

I need some guidance on using a field as multi select checkboxes on Marketo form.

 

We are using a multi select picklist field in Salesforce to capture product interests. We have around 25 to 30 values added to the multi select picklist field in Salesforce. I tried using this field on a Marketo Form as checkboxes (Multi Select), since the list is too long we decided cut down the values by categorizing them along with the individual values.

 

For example: On a Marketo form I have the following 4 values visible on the multi select picklist field, but when our customers check the value Equities or Fixed Income the corresponding values as shown below will be capture on the Marketo field:

 

Active

Passive

Equities - Equities - 1; Equities - 2; Equities - 3; Equities - 4; Equities - 5

Fixed Income - Fixed Income - 1; Fixed Income - 2; Fixed Income - 3

 

 

Everything is working as expected, however the field doesn't pre-fill the values for Equities or Fixed income on the following visits. We want those values to be pre-filled as well. Is there any solution or workaround for this situation?

 

Initial form fill:

 

 

subsequent visit:

 

 

Hope it all makes sense!

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