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Anonymous Triggering Deferred

Question asked by Elliott Lowe Expert on Feb 15, 2019
Latest reply on Feb 16, 2019 by Dan Stevens.

I have smart campaigns that set a value in the Initial Online Source field and award score points for page visits.  These smart campaigns frequently fire on anonymous records.  However, recently, I have noticed that these smart campaigns are no longer working with anonymous records.  The activity Details for anonymous page visits now has a 'Anonymous Triggering Deferred: true' item.  Does this mean that I can no longer set important values on anonymous records?  If so, I would like to understand the rationale for excluding anonymous records from triggering smart campaigns and advocate for removing this restriction as it prevents us from using this very valuable data in our attribution and evaluation of records engagement.

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