AnsweredAssumed Answered

Alternate Token Scenario

Question asked by Vikas Bhardwaj on Feb 15, 2019
Latest reply on Feb 15, 2019 by Sanford Whiteman

Hi All,


I have a scenario and would require help on the same.We are builiding a lead notification to our sales team and would like a resolution on this.


In the subject line we are using - {Company} wants to say bye to their {Current Solution}, we're add the following tokens:


1. Company

2. Current solution - In this scenario, there may be customers that will select "other" from landing page. We want to make sure it doesn't say ie. "Company "wants to say bye to their Other(which is an option on the landing page to select). Is there any way to prevent this from happening? For those that mark "other", can we create a generic subject line that shows as {Company} wants to say bye to their current solution?