18 Replies Latest reply on Feb 15, 2019 7:35 AM by Dianna Sadler

    I removed these people from flow, but they're still getting our nurture emails

    Dianna Sadler

      Hello,

       

      I created a nested program within a cadence stream for our Marketo nurture, but mid-way, (after 2 sends) we decided we needed to stop marketing to these people. I thought that by removing everyone from the flow, it would solve the problem, but this morning, we sent out the 3rd email.

       

      There's no pause since I created as a campaign send (see NU/2019-02-01/Clean up Nurture). Can someone help me figure this out so I don't send a 4th email out?

       

      Screen Shot 2019-02-13 at 12.03.14 PM.png

       

      thanks!