4 Replies Latest reply on Feb 11, 2019 11:41 AM by Mike Mastropaolo

Cannot Create New Email

Mike Mastropaolo Feb 11, 2019 9:47 AM

Anyone else having a problem creating new emails? This problem began for me today. No matter what I name a new email when trying to create one it says "an email with that name already exists, please choose another name". I've tried using different names, different templates, different web browsers, restarting...

Re: Cannot Create New Email

Ankit D Feb 11, 2019 10:00 AM (in response to Mike Mastropaolo)

That's strange, have you tried reaching out to Marketo support?
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- Re: Cannot Create New Email
  
  Mike Mastropaolo Feb 11, 2019 10:02 AM (in response to Ankit D)
  
  Yes. I opened a support ticket. Figured I'd see what anyone here had to say while I wait to hear back.
  
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  - Re: Cannot Create New Email
    
    Ankit D Feb 11, 2019 10:04 AM (in response to Mike Mastropaolo)
    
    Please do let us know about the cause.
    
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    - Re: Cannot Create New Email
      
      Mike Mastropaolo Feb 11, 2019 11:41 AM (in response to Ankit D)
      
      Backend technical issue. Resolved by Marketo.
      
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