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Email Delivered Email Soft Bounced Not Making Sense

Question asked by 55269 on Jun 11, 2014
Latest reply on Jun 12, 2014 by Kiersti Esparza
We recently launched our first email campaign through Marketo, and I'm a little conufsed by the results report I downloaded from the program control panel. I see 2155 emails sent and delivered, with 511 soft bounces. However, in every instance of the soft bounces, that email address was previously logged as having the email delivered. So for instance, recipient has the following activities logged:
  •           Send Email - 2014-06-06 11:00:07
  •           Email Delivered - 2014-06-09 11:01:13
  •           Email Bounced Soft - 2014-06-09 11:02:28
What would cause the email to first be logged as delivered and then moments later logged as soft bounced?