AnsweredAssumed Answered

Channel/Tags Update

Question asked by Troy Larson on Feb 6, 2019
Latest reply on Feb 6, 2019 by Veronica Holmes

Hey everyone,


Have a question that I'm hoping someone has tackled in the past. I have the following campaign statuses/tags for our live events in Marketo:

Invited - 10

Opened - 12

Clicked - 15

Maybe -20

Registered -25

No Show- 30

Attended - 35

Engaged - 40

Declined - 50


Now I'm being asked to add in an additional step - a Phone Follow Up step. My concern is that if I slot that in between Attended and Engaged is that it will throw off all my historical data. Am I right here? If I am is there a best way to add that step in without risking throwing off my historical data? Any help would be much appreciated!