2 Replies Latest reply on Feb 6, 2019 10:15 AM by Ankit D

    Removing Leads Mid Flow and Adding Back in

    Graham Somers

      I have a smart campaign with email sends and wait steps. I recently added in a remove from flow step and removed some leads. Those leads had received 2 out of the 5 emails in the smart campaign before I removed them. If I add those leads back into the same smart campaign will they get the 3rd email or will they start back at the first.

       


      So essentially,

       

      A 5 email smart campaign.
      ---------------------------------
      Lead A & B got email 1 & email 2.

      Lead A & B were then removed.

      Added leads a & b back into the flow again.
      Will a & b start back at email 3 or email 1 ?