AnsweredAssumed Answered

Unsubscribe process with two partitions

Question asked by Christian Tovar on Feb 5, 2019
Latest reply on Feb 5, 2019 by Christian Tovar


We use our instance for two different partitions (brands). I want to make sure it's all setup correctly.


The form is setup with the unsubscribe field as hidden but it's not feeding to this area:

However, there is another smart campaign that is working. The process flow that works is this:

Is this how it should be setup? Why does "unsubscribe" not update?


Also, I just moved to a 2.0 form. Will this take care of the dupes we are experiencing with "source empty"? Support mentioned I was on a legacy