2 Replies Latest reply on Feb 5, 2019 2:36 PM by Christian Tovar

    Unsubscribe process with two partitions

    Christian Tovar

      Hello,

      We use our instance for two different partitions (brands). I want to make sure it's all setup correctly.

       

      The form is setup with the unsubscribe field as hidden but it's not feeding to this area:

      However, there is another smart campaign that is working. The process flow that works is this:

      Is this how it should be setup? Why does "unsubscribe" not update?

       

      Also, I just moved to a 2.0 form. Will this take care of the dupes we are experiencing with "source empty"? Support mentioned I was on a legacy