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How does Marketo decide which name record to select when multiple email addresses?

Question asked by Michell Bauer on Feb 5, 2019
Latest reply on Feb 5, 2019 by Dan Stevens.

When you upload as list into Marketo and an email is associated to 2 different people, how does Marketo decide which one it appends to? Both leads were already in Marketo database, entered in on same day 2 years ago. Email was addressed to Susan, but should have been Doug.