1 Reply Latest reply on Jan 30, 2019 7:32 AM by Steven Vanderberg

    Changing SFDC integration credentials

    Soledad Angel

      I need to change the salesforce credentials from myself to a different user. Are there any considerations I need to take before doing so? Do I just ask the new user to go and enter his credentials?

        • Re: Changing SFDC integration credentials
          Steven Vanderberg

          You could run into permissions issues if the new user has a different level than the current user.  If you have any SFDC workflows set up specific to your user acting as the sync user, you'd also need to re-examine those.

           

          However, what you should really have is a sync user used ONLY by Marketo.  Not a human, not any other integrations, just Marketo.  Having multiple users/systems use the same user makes it hard to control granular permissions, track API usage, and audit changes.