3 Replies Latest reply on Jan 24, 2019 1:41 PM by Michelle Donald

    Tracking organic web visits separately from email visits

    Michelle Donald

      We have assets on our website that can be reached organically, and are also used in various email campaigns. We track page visits to these assets separately, depending on if an email click occurred or not. The campaigns are set up as follows:

       

      Organic:

      Trigger - Visits web page where link contains the unique portion of the asset URL

      Filter - Not clicked link in ANY email where link contains the unique portion of the asset URL

       

      Flow - add to Website tracking campaign

       

      Email:

      Trigger - Visits web page where link contains the unique portion of the asset URL

      Trigger - Clicks link in this email where link contains the unique portion of the asset URL

      Filter - Visited web page where link contains the unique portion of the asset URL

      AND

      Filter - Clicked link in this email where link contains the unique portion of the asset URL

       

      Flow - add to Email tracking campaign

       

       

      The problem is, sometimes the email click shows up AFTER the page visit in the activity log (by seconds), so the lead gets added to both campaigns.

       

      Looking for ideas on how to solve.