AnsweredAssumed Answered

Is it possible to create a flow where the 2nd email is dependent on whether the 1st email was read?

Question asked by Nik Wekwerth on Jan 23, 2019
Latest reply on Jan 29, 2019 by Rachit Puri

I'm trying to create a campaign with the objective of uncovering why an action doesn't lead to an expected result.

 

Right now my email just sends an email when the event occurs.

I'd like to be able to send a follow up email the next day if (and only if) the first email wasn't opened.

 

Is it possible to trigger the next step in a flow off of email stats such as opened, clicked, etc.?

Outcomes