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Email Performance report and Email Link Performance report discrepancy

Question asked by Jessie Coluccio on Jan 23, 2019
Latest reply on Jan 23, 2019 by Jessie Coluccio

Hello I am a new user learning and would appreciate some guidance.

We recently sent an email and the Email Performance report is showing 17 Unsubscribes but the Email Link Performance report is showing 370 clicks on the unsubscribe URL.

Can anyone shed any light on this please? I have been reading through the community posts for a while now but can't find the answer.

Thank you!


Email enquiry.PNG