AnsweredAssumed Answered

Form Not Pre-filling

Question asked by Matthew Nuding on Jan 16, 2019
Latest reply on Jan 17, 2019 by Sanford Whiteman

Hello,

 

I am working on a campaign to gather more information from contacts. I've created a form in Marketo and have it on a Marketo landing page - Essent Guaranty, Inc.

 

I have all of the fields set to Form Pre-Fill = Enabled. I also have the form pre-fill enabled in Admin landing page section. When I run a test (run an actual smart campaign and send to a known lead that has data in the fields on the form), the only field to pre-populate is the email address. No other fields populate with the existing data in Marketo. Why is this? Am I missing something?

 

Thanks!

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