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Salesforce recording email CT but not open

Question asked by Tim Niziak on Jan 14, 2019
Latest reply on Jan 14, 2019 by Sanford Whiteman

Hi,


Has anyone heard of Salesforce tracking an email click through, but not an open? We have some odd examples in SFDC of some Marketo emails not showing as opened but are recording a CT when that happens. Is this a pixel issue?

 

Thanks!

Tim

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