1 Reply Latest reply on Jan 9, 2019 8:38 PM by Sanford Whiteman

    On24 link tracking is always tracking only  save the date .ics links

    Prakash Mohandas

      We have an integration setup with On24 and I have an email I am testing that uses the {{member.webinar url}} token in a confirmation email once someone has registered. I have and email containing 3 variation of this token being used

       

      one as with a WEBINAR LINK to the on24 webinar and the token being used in the URL link

      one where the token is explicitly mentioned in the body of the email

      and a save the date calendar link that download an ics file that has this token inside the ics file

       

      Like so

      Webinar Link - links to the webinar but the token is in the URL link

       

      https://event.on24.com/interface/registration/autoreg/index.html?eventid

       

      calendar

       

      However no matter which link i click it always shows up in link tracking as the below.

      http://mkt-franchise.schwab.com/rs/876-MVP-978/334/Test+Webinar.ics