AnsweredAssumed Answered

Email Template "Get Ready": Header is displayed incorrectly on mobile phone

Question asked by Christina Eurich on Jan 9, 2019
Latest reply on Jan 11, 2019 by Dave Roberts

Hi everybody!

We want to use the email template "Get Ready" for our newsletter.

The header in the template recommends the image size 660x228px.

I inserted the header with the right size and it is shown in Marketo and on the Desktop version in Outlook and Google Mail correctly.

But on the mobile phone (Gmail) it is displayed incorrectly.

I attach screenshots of the header.

Do you know why the header is displayed like that?

And what I could to do to change it?

 

Best wishes

Christina

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