AnsweredAssumed Answered

Adding SP_Send_Alert_Info Token to Lead Score Sales Alert email not pushing information

Question asked by Helen Kundicevic on Jan 3, 2019
Latest reply on Jan 3, 2019 by Helen Kundicevic

I am setting up an alert email to our sales team when a customers is primed for contact based on their lead score. I have added the Token {{SP_Send_Alert_Info:default=Info}} however in the test emails the customer contact information does not get sent. I am not sure how to trouble shoot this issue. Are there any tips on how to get this token to work. Thanks in advance!