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New to velocity script - questions

Question asked by Right Source Marketing on Dec 26, 2018
Latest reply on Dec 27, 2018 by Sanford Whiteman

Two weeks ago, we created an email with a script token for a custom object field containing a unique registration url. Of the 208 emails sent, 12 recipients replied indicating the url didn't work. The team created a my token at the program level (see below) and used the my token in the <a> tag. The field in sfdc is an url field with the 'https://' already appended. Here are my questions (please remember I am new at this):

 

1. It seems velocity script can become disconnected from the custom object, could this be the case here and only for a select number of persons?

2. Is there a better way to handle urls in velocity scripts? From the reading I have done, it seems reconstructing the urls may be a good way to go? Please keep in mind in the current set-up all I have in the full url being pushed from sfdc

3. Velocity scripts don't work in the sampling feature, correct?

 

 

Script token details: ${CRLC_Application__cList.get(0).RSVP_Link__c}

Token name: my.CRL-RSVP-Link

 

{my.CRL-RSVP-Link} was hyperlinked

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