5 Replies Latest reply on Dec 20, 2018 11:19 AM by Eben Saputra

    Some emails are still not sent

    Eben Saputra

      For newsletter blast program, we have some emails that Marketo refuse to send email


      This is despite:

      The emails are not marked suspended , blocked, bounced, etc

      The emails are not unsubscribed

      The emails are not pending

      The emails fit the rest of the Smart List logic

      Both email happen to use gmail, but there are emails using gmail that receive it successfully


      What could be other reasons that Marketo refuse to send email?