AnsweredAssumed Answered

Some emails are still not sent

Question asked by Eben Saputra on Dec 20, 2018
Latest reply on Dec 20, 2018 by Eben Saputra

For newsletter blast program, we have some emails that Marketo refuse to send email


This is despite:

The emails are not marked suspended , blocked, bounced, etc

The emails are not unsubscribed

The emails are not pending

The emails fit the rest of the Smart List logic

Both email happen to use gmail, but there are emails using gmail that receive it successfully


What could be other reasons that Marketo refuse to send email?