5 Replies Latest reply on Dec 19, 2018 10:56 AM by Stephen Baker

    My token seems to be adding additional characters?

    Kirsten Hughes

      Hi all,  I've been using a program token to quickly update create URLs behind buttons in a number of our campaigns - they're direct links to an offer/promotion on our site.  Set up is as follows:

       

      www.website.com/?offercode={{my.offerlink}}&utm_source=email&utm_campaign=RET_LV

       

      Example URL with token value:

      www.website.com/?offercode=d2172471-7485-414e-b5d5-efd009e52c7e&utm_source=email&utm_campaign=RET_LV

       

      This has been working perfectly for some time, until I went to update the tokens today with fresh offer codes - Marketo is now adding a ? in front of the token details, (eg: ...com/?offercode=?d2172471-7485...) which means the URL doesn't work - it reaches the site, but not the offer.  Does anyone know what might be causing this and how I can stop it, or is this a bug?