AnsweredAssumed Answered

My token seems to be adding additional characters?

Question asked by Kirsten Hughes on Dec 18, 2018
Latest reply on Dec 19, 2018 by Stephen Baker

Hi all,  I've been using a program token to quickly update create URLs behind buttons in a number of our campaigns - they're direct links to an offer/promotion on our site.  Set up is as follows:

 

www.website.com/?offercode={{my.offerlink}}&utm_source=email&utm_campaign=RET_LV

 

Example URL with token value:

www.website.com/?offercode=d2172471-7485-414e-b5d5-efd009e52c7e&utm_source=email&utm_campaign=RET_LV

 

This has been working perfectly for some time, until I went to update the tokens today with fresh offer codes - Marketo is now adding a ? in front of the token details, (eg: ...com/?offercode=?d2172471-7485...) which means the URL doesn't work - it reaches the site, but not the offer.  Does anyone know what might be causing this and how I can stop it, or is this a bug?

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