3 Replies Latest reply on Dec 12, 2018 8:48 AM by Sanford Whiteman

    bulk delete from database

    Mark Ioffe

      hello. we have a few hundred leads deleted because customers have closed accounts and other reasons.  we have a custom field on the lead that represents our internal customer id.  is there a way we can pass a list of customer id's to marketo to delete them from the lead and associated custom objects?  i see we can pass the marketo id but that lives only in marketo-land.

      thanks!

        • Re: bulk delete from database
          Gerard Donnelly

          Hi Mark,

           

          It probably depends on the field type.

          Try creating a smart list and then drag out the custom field. It should hopefully have a green plus sign to the right. If you click that a box appears where you can enter multiple values on separate lines. Copy and paste all your Customer ID's in there and hopefully that will create a smart list with all the people you need to delete.

          Screen Shot 2018-12-12 at 16.07.16.png

           

          Screen Shot 2018-12-12 at 16.07.27.png