1 Reply Latest reply on Dec 12, 2018 11:11 AM by Dan Stevens.

    On24 Attended On Demand stripping {{member.webinar URL}}

    Nick Hajdin

      Running into issues with the {{member.webinar URL}} token working for people who are in Attended On-Demand Program Status.

       

      We use the same Registration Page for Live/On-Demand Webinars. Everything works as expected unless the person has a status of Attended On Demand, in which case the {{member.webinar URL}} is empty in the confirmation email.

       

      While the scenarios may be rather unlikely, we want to prepare for if someone has already watched the webinar on demand, eventually returns and re-registers they receive the correct url in the confirmation email. Reason being, we promote the on-demand webinars through different channels and at different times,

       

      Once a person reaches "Attended On-Demand" status - why is the member.webinar url no longer active?