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Lead not visible in Smart list, but visible when search within list

Question asked by Shelly Wilson on Dec 4, 2018
Latest reply on Dec 4, 2018 by Shelly Wilson

Any of you run in to this before? I have a Marketo form. We've been working today to get UTM tracking to pass from Wordpress page to the inner container and on to the Marketo form. Developer filled in form a few times and all data came through as both Member of Program AND in the Smart list I created to show program members whose UTM source is not empty

 

Then I also completed form with bogus test details, but those submissions:

  • appear in Member tab of program
  • are NOT visible in Smart List when I select Person tab to view people
  • but ARE visible in Smart List when I search by bogus lead name within the Smart list

 

Any idea what's happening here?

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