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- Exhausted Count on the Dashboard should be total Leads currently Exhausted in the entire Engagement. Why do you think it is a fraction?
- Ineligible - this sounds like a custom status someone made. Check if you have a trigger or batch counting that. Otherwise, yes, that sounds right.
- Exhausted Content Count - again, sounds custom.
For 2 and 3, you could try to track that using batch campaigns and lists, which I sometimes do. I rarely believe this is required other than to troubleshoot.
1. Is what's been bugging me because when I pull the total Member of Program (report) from a specific set of streams, the numbers aren't 1:1 in the reports I pull.
3071 members within all 3 industry specific engagement streams
Dashboard Count says: 1481 Exhausted across all 3?
Our Member of Program (MoPs) Reports pulls out the following columns:
Id Status Acquired By Success Full Name Job Title Company Name Email Address Phone Number Person Source Status Reason Engagement Program Stream Engagement Program Cadence Exhausted Content
In that last column *Exhausted Content* counts 1490.
(Why aren't 9 people accounted for in the dashboard?)
In another report:
9285 members within all 3 industry specific engagement streams
Dashboard Count says: 2738 exhausted across all 3?
MoPs report says Exhausted Content is 3926
(Why aren't 1188 people accounted for in the dashboard?)
My theory (at least within my org's setup) using the numbers displaced.
Dashboard + "Ineligible" (which is not in our MoPs output report) = Exhausted Content and when I add up the numbers it does make sense...
1481 + 9 = 1490
2738 + 1188 = 3926