7 Replies Latest reply on Nov 20, 2018 11:59 AM by Kana Lai

Is there a token for a link to the editable lead record?

Kana Lai Nov 19, 2018 2:30 PM

Hello,

Is there a token or something I can put into the alert email that would link to the lead record in Marketo? I tried using {{SP_Send_Alert_Info}} but all of the fields appear to be read only and can't be edited. It would be nice if our lead manager can just click on the link and update the status of the lead record.

Sorry if this is something really basic. We just got Marketo and are still learning.

Thanks!

Re: Is there a token for a link to the editable lead record?

Sanford Whiteman Nov 19, 2018 3:38 PM (in response to Kana Lai)

https://{instance hostname}.marketo.com/leadDatabase/loadLeadDetail?leadId={{lead.Id}}

Where {instance hostname} is the hostname you see when logged into the Marketo UI.
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- Re: Is there a token for a link to the editable lead record?
  
  Floyd Alvares Nov 19, 2018 3:31 PM (in response to Sanford Whiteman)
  
  Hey Sanford,
  
  Just checking, I do not think the URL has the system.munchkinID? but more of the Marketo POD instnace like "app-sj17".
  
  I tried using the munckinID in the URL with the lead id and it did not work?
  
  Thanks
  Floyd
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  - Re: Is there a token for a link to the editable lead record?
    
    Sanford Whiteman Nov 19, 2018 3:33 PM (in response to Floyd Alvares)
    
    Woops, totally my bad. You're right, has to be hard-coded. Will edit.
    
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Re: Is there a token for a link to the editable lead record?

Jay Jiang Nov 19, 2018 2:40 PM (in response to Kana Lai)

Not that I know of. But you can make one.
https://app-xx##.marketo.com/leadDatabase/loadLeadDetail?leadId={{lead.Id}}
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- Re: Is there a token for a link to the editable lead record?
  
  Kana Lai Nov 20, 2018 8:59 AM (in response to Jay Jiang)
  
  I just get this blank screen that says Person not found in the tab title.
  
  Did I set it up wrong?
  
  Thanks for your help!
  
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  - Re: Is there a token for a link to the editable lead record?
    
    Sanford Whiteman Nov 20, 2018 11:11 AM (in response to Kana Lai)
    
    Don't put the {{lead.token}} inside the Text {{my.token}}!
    Don't put the https:// inside the Text {{my.token}}, either, though this is merely a tracking concern it's a good habit to break.
    
    Build out your <a> tag accordingly, within the body of the email.
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    - Re: Is there a token for a link to the editable lead record?
      
      Kana Lai Nov 20, 2018 11:59 AM (in response to Sanford Whiteman)
      
      Ah! I get it now! So I didn't even need to create a custom token at all, just stick the {{lead.Id}} at the end of the link. It was probably obvious, but that was my first time trying to make a token, so thanks for the tips!
      
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