AnsweredAssumed Answered

List of people who have unsubscribed, then been sent an email

Question asked by Julia Rosenthal on Nov 20, 2018
Latest reply on Dec 5, 2018 by Sanford Whiteman

Sorry if this has been answered elsewhere, but could I have some help please? I need to generate a list of people who have unsubscribed, and since then, have been sent an email.

But because there's no "then" option in the filter rules of a smartlist i think this might be impossible. The only filter rules currently available are "any" or "all",but they won't help in this case. And, even if I date stamped the unsubscribe action, I still wouldn't be able to setup the smartlist rules to say;

Unsubscribe = true

Was sent email = true

     Date = after unsubscribe date stamp


I know i could generate a list of unsubscribes and export with interesting moment fields, then do a clunky vlookup or IF statement to work this out, but preferred method is to do it in MKTO if possible.


Any ideas would be much appreciated! Thank you