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Subscribed Report Has No Data Listed Even Though Marketo View Shows Data

Question asked by Kathi Gosche on Sep 15, 2014
Latest reply on Sep 15, 2014 by Kathi Gosche
I'm having a problem with a webpage report not sending the data to subscribed recipients.

When I open the report in Marketo directly, lots of entries are displaid. But when the report is sent automatically, the email that shows up is blank. Does anyone have any idea why this is happening and how to fix it?

Here is an example of the email received:

Web Activity Report

      

                    Report:                     Helen's Web Activity Report
                    Generated:                     Sep 14, 2014 3:43 AM CDT
                    Time Frame:                     This Week (S-S) (Sep 14, 2014 - Sep 20, 2014 CDT)
                    Sort:                     Known leads before anonymous; companies before ISPs; oldest first
                    Smart List:                     4 rules

No results for this time period.

     If you no longer wish to receive this message, you can unsubscribe from this report.

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